Pete H.

Following on from the creation of the new BIG Platform Service (see previous projects), this major project was tasked with the migration of all interfaces (FTP/MQ/ESB) that flowed through the BIG Platform (over 1400 distinct interfaces and hundreds of different internal and external consuming applications and differing technologies).

Acting as PM and Supplier Integrator, with over 100 people in the project team, across multiple suppliers this project had to deliver an incredibly… Show more

Following on from the creation of the new BIG Platform Service (see previous projects), this major project was tasked with the migration of all interfaces (FTP/MQ/ESB) that flowed through the BIG Platform (over 1400 distinct interfaces and hundreds of different internal and external consuming applications and differing technologies).

Acting as PM and Supplier Integrator, with over 100 people in the project team, across multiple suppliers this project had to deliver an incredibly demanding scope against an immovable deadline, which it successfully achieved. This was a key enabler to the overall success of the ITST Programme (one of the largest service transition programmes of its kind in Europe). Show less

Establishing a platform to provide greater supportability and rapid build capability for existing and new API's, accessible to customers and consumers of Royal Mail online services.

The primary objective for this project was to provide a replacement Business Integration Gateway solution hosted with our new partners, as part of a major IT Service Transition programme (ITST), one of the largest migrations programmes of its kind in Europe.

BIG Platform Service, is a new infrastructure and middleware IBM AIX / MQ platform established for critical business applications/services - replacing the legacy BIG platform - handling over 90% of all Royal Mail Group internal and… Show more

The primary objective for this project was to provide a replacement Business Integration Gateway solution hosted with our new partners, as part of a major IT Service Transition programme (ITST), one of the largest migrations programmes of its kind in Europe.

BIG Platform Service, is a new infrastructure and middleware IBM AIX / MQ platform established for critical business applications/services - replacing the legacy BIG platform - handling over 90% of all Royal Mail Group internal and external data transactions (£100m+/day). Show less

Migration from the current service provider to a new hosting partner in addition to an upgrade of the Siebel platform.

Introduction of a new service for customers' sorted mail according to container type, delivering savings to the customer and operational efficienicies for Royal Mail.

A key partnership between Royal Mail Group plc and Post Office®.

Local Collect - When you’re out, we’re in

Choose to have your items delivered directly to your local Post Office® branch

Look for the Local Collect delivery option when shopping online.
Offers convenient delivery to a Post Office® branch that is close to you.
Available at 10,500 Post Office® branches across the UK.
Pick up your item on a day that suits you. With over 4,200 branches open earlier and… Show more

A key partnership between Royal Mail Group plc and Post Office®.

Local Collect - When you’re out, we’re in

Choose to have your items delivered directly to your local Post Office® branch

Look for the Local Collect delivery option when shopping online.
Offers convenient delivery to a Post Office® branch that is close to you.
Available at 10,500 Post Office® branches across the UK.
Pick up your item on a day that suits you. With over 4,200 branches open earlier and later than you might expect, including evenings and weekends, it’s really convenient.
Available on Amazon, with an additional 1,200 Royal Mail Enquiry Offices/Customer Service Points to collect your items from, for extra convenience.
Royal Mail Enquiry Offices are currently open six days a week. Around 100 of the busiest offices are also open on Sundays.
Receive an SMS or email notification when your item is ready to collect from your chosen branch.
Delivery with Royal Mail - the most trusted delivery company all year round*

*Source: Delivery Matters, 2014 report, Hall & Partners Show less